Shaming employees for falling for phishing attacks is the wrong approach, according to Dr. Karen Renaud, a chancellor’s fellow at the University of Strathclyde. In an article for the Wall Street Journal, Renaud described a study she conducted alongside fellow researchers Rosalind Searle and Marc Dupuis in which the researchers asked people if they had ever been responsible for a cybersecurity incident at work, and how their management responded.
originally published onhttps://blog.knowbe4.com/wall-street-journal-article-shaming-employees-for-phishing-is-counterproductive
