Wall Street Journal article: “Shaming Employees For Phishing is Counterproductive”

Shaming employees for falling for phishing attacks is the wrong approach, according to Dr. Karen Renaud, a chancellor’s fellow at the University of Strathclyde. In an article for the Wall Street Journal, Renaud described a study she conducted alongside fellow researchers Rosalind Searle and Marc Dupuis in which the researchers asked people if they had ever been responsible for a cybersecurity incident at work, and how their management responded.

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